Return Policy

At Jayson Jewelers, we are committed to providing quality jewelry, exceptional service, and a positive shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Returning Your Purchase

Returns may be requested within 14 days of the original purchase date and are subject to a 10% restocking fee.

To qualify for a return, items must be in original unworn condition, include all original packaging, and be accompanied by the original receipt. All returned merchandise is subject to inspection prior to approval.

The following items are not eligible for return: clearance merchandise, customer or special-order items, and items discounted more than 30%.

For online returns or exchanges, please contact us at (573) 334-8711 or email info@jaysonjewelers.com to obtain an insured return shipping label. Return shipping costs are the responsibility of the customer and will be deducted from the refund amount.

Exchanges

Exchanges or store credit may be requested within 14 days of the original purchase date at no additional cost. Store credit must be used within 12 months of the issue date. All exchanged merchandise is subject to inspection prior to approval.

If you have questions , please don't hesitate to contact us at:
Historic Downtown
115 Themis St
Cape Girardeau, MO 63701
(573) 334-8711


Jayson Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.

Jayson Jewelers reserves the right to update this Return and Exchange Policy at any time. Any changes will be communicated on our website.